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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Lawn Care Firms > Bay Country Lawns
 
Washington Consumers' CHECKBOOK > Lawn Care Firms
Bay Country Lawns
PO Box 2365
Merrifield, VA
Phone: 703-204-9000

See how Bay Country Lawns scored based on 466 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Bay Country Lawns?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 466 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Bay Country Lawns "superior" for "doing work properly"?
What percent of customers rated Bay Country Lawns "superior" for "starting and completing work promptly"?
What percent of customers rated Bay Country Lawns "superior" for "letting you know cost early"?
What percent of customers rated Bay Country Lawns "superior" for "advice on service options and costs"?
What percent of customers rated Bay Country Lawns "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 11/22/09
Our backyard no longer has a lawn yet of they continued to fertilize the dirt...........
Subscriber from ANNANDALE, VA wrote on 09/09/09
Low price........
Subscriber from ALEXANDRIA, VA wrote on 08/21/09
Lawn care ok but also used company for care of trees and bushes. Company sprayed..........
Subscriber from WASHINGTON, DC wrote on 08/01/09
Company has expanded and service and care to detail has shrunk. I am contemplating changing..........
Subscriber from ARLINGTON, VA wrote on 06/29/09
Although it is sometimes challenging to communicate with the company when they come at irregular..........
Subscriber from WASHINGTON, DC wrote on 05/19/09
I agree with many of the comments here. Bay Country Lawns isn't what is used..........
Subscriber from ARLINGTON, VA wrote on 04/21/09
These folks will show up and bill you like clockwork, but if your experience is..........
Subscriber from ARLINGTON, VA wrote on 02/20/09
The service was A++ the first few years we used this firm then went steeply..........
Subscriber from ASHBURN, VA wrote on 11/30/08
- They call my home constantly without leaving messages........
Subscriber from GREAT FALLS, VA wrote on 09/13/08
Treatments like clockwork. Well-defined service price structure. Always willing to answer questions, and, spot treat,..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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