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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Movers > Town & Country Movers
 
Washington Consumers' CHECKBOOK > Movers
Town & Country Movers
7650 Rickenbacker Dr
Gaithersburg, MD
Phone: 301-670-4600

See how Town & Country Movers scored based on 138 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Town & Country Movers?
Firm Specific Info
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Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 138 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 11/03/09
They are great!.......
Subscriber from BETHESDA, MD wrote on 09/29/09
Good (very good) - The actual crew. They were fast, professional, hard-working, pleasant. There was..........
Subscriber from ALEXANDRIA, VA wrote on 09/15/09
Tried to overcharge us both on labor and packing materials. Thankfully we had asked for..........
Subscriber from CHEVY CHASE, MD wrote on 09/09/09
excellent company.......
Subscriber from BETHESDA, MD wrote on 08/09/09
I've used them twice and would absolutely turn to them for any move........
Subscriber from SANDY, UT wrote on 07/29/09
There was a breakdown in communication during packing and loading because they were short-handed, and..........
Subscriber from BETHESDA, MD wrote on 07/20/09
Aside from some small nicks on the furniture, they came through........
Subscriber from LAYTONSVILLE, MD wrote on 02/23/09
Not a pleasant crew . They were abrupt and less than careful with our belongings...........
Subscriber from NORTH POTOMAC, MD wrote on 09/30/08
They were so nice and helpful. Items were in storage for 2 years then delivered..........
Subscriber from BETHESDA, MD wrote on 09/11/08
Wonderful! Would highly recommend them. Very conscientious about your furniture and home........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

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