 |
Optical Images received 19 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local opticians or eyeglasses store.

|
 |
1100 S Hayes St
Arlington, VA
Phone: 703-888-2999
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
|
|
| Areas Firm Serves: |
|
| Equipment Firm Services/Installs: |
|
| Number of customer survey ratings: |
19 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated Optical Images "superior" for "doing work properly"? |
|
| What percent of customers rated Optical Images "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated Optical Images "superior" for "letting you know cost early"? |
|
| What percent of customers rated Optical Images "superior" for "advice on service options and costs"? |
|
| What percent of customers rated Optical Images "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
| Fee for an estimate if repair work is not done: |
|
|
|
 |
 |
 |
 |

| · |
Apex Optical, Washington, DC
|
| · |
America's Best Contacts & Eyeglasses, Washington, DC
|
| · |
Voorthuis Opticians, Bethesda, MD
|
| · |
LensCrafters, Waldorf, MD
|
| · |
LensCrafters, Springfield, VA
|
| · |
Blink Optical, Washington, DC
|
| · |
My Eye Doctor, Olney, MD
|
| · |
Sterling Optical, Fairfax, VA
|
| · |
Hour Eyes, Gaithersburg, MD
|
| · |
LensCrafters, Bowie, MD
|
| · |
Kaiser Permanente,
|
| · |
Burtonsville Eyecare Center, Burtonsville, MD
|
| · |
Carr & Busch Opticians, Washington, DC
|
| · |
My Eye Doctor, Arlington, VA
|
| · |
Malouf Eye Center, Hyattsville, MD
|
| · |
LensCrafters, Columbia, MD
|
| · |
Hour Eyes, Arlington, VA
|
| · |
Nicholson Old & Sittinger Opticians, Rockville, MD
|
| · |
Costco,
|
| · |
Northern Virginia Doctors of Optometry, Arlington, VA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Opticians Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Opticians.
-
Subscriber from BETHESDA, MD wrote about a local opticians or eyeglasses store:
A bit too much sarcasm sometimes -- fewer jokes and more focus on what the..........
-
Subscriber from GREENBELT, MD wrote about a local opticians or eyeglasses store:
Expensive, but reliably provide me with sturdy and stylish glasses that accomodate my many visual..........
-
Subscriber from SILVER SPRING, MD wrote about a local opticians or eyeglasses store:
Dr. Robinson is an excellent optician........
-
Subscriber from FAIRFAX, VA wrote about a local opticians or eyeglasses store:
Due to problems with my old lenses, had to have multiple adjustments and they were..........
-
Subscriber from POTOMAC, MD wrote about a local opticians or eyeglasses store:
We had some problems with lenses falling out but they were very good about fixing..........
-
Subscriber from ARLINGTON, VA wrote about a local opticians or eyeglasses store:
First class!.......
-
Subscriber from ALEXANDRIA, VA wrote about a local opticians or eyeglasses store:
Good service from staff on pricing using my vision insurance. Excellent speed on providing the..........
-
Subscriber from GREAT FALLS, VA wrote about a local opticians or eyeglasses store:
Excellent service and products. And one pays for the priviledge.......
-
Subscriber from ALEXANDRIA, VA wrote about a local opticians or eyeglasses store:
prices comparable to other non-chain opticians.......
-
Subscriber from FALLS CHURCH, VA wrote about a local opticians or eyeglasses store:
I recommend this opticians shop for everyone except those requiring an extensive collection of glasses..........
-
Subscriber from WASHINGTON, DC wrote about a local opticians or eyeglasses store:
Capable with fitting a strong prescription that many others have botched.......
|
|
|
 |