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Saturday, November 21, 2009
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Washington Consumers' CHECKBOOK > Buying Eyeglasses and Contact Lenses > Apex Optical
 
Washington Consumers' CHECKBOOK > Buying Eyeglasses and Contact Lenses
Apex Optical
All locations combined

See how Apex Optical scored based on 866 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Apex Optical?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 866 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 09/08/09
Their prices are too high........
Subscriber from WASHINGTON, DC wrote on 08/19/09
Adequate or superior depending on the person assisting you........
Subscriber from WASHINGTON, DC wrote on 08/07/09
Forget the advertised optical providers who offer real cheap prices. Apex provides what you need..........
Subscriber from WASHINGTON, DC wrote on 08/03/09
At Apex I have had consistently fine service over many years........
Subscriber from LAUREL, MD wrote on 08/02/09
They carry the brand of lenses I prefer (Zeiss) and they are very skilled and..........
Subscriber from ROCKVILLE, MD wrote on 06/30/09
They are rather expensive but good.......
Subscriber from WASHINGTON, DC wrote on 08/28/08
Reliable........
Subscriber from WASHINGTON, DC wrote on 08/27/08
Expensive, but worth it........
Subscriber from ALEXANDRIA, VA wrote on 08/25/08
They were a bit cheaper on the same products than some other downtown stores. They..........
Subscriber from HERNDON, VA wrote on 08/12/08
The staff are customer-focused, never in a hurry, and understand how important choosing the right..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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