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Saturday, November 21, 2009
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Washington Consumers' CHECKBOOK > Buying Eyeglasses and Contact Lenses > Apex Optical
 
Washington Consumers' CHECKBOOK > Buying Eyeglasses and Contact Lenses
Apex Optical
10317 Westlake Dr #A
Bethesda, MD
Phone: 301-767-5900

See how Apex Optical scored based on 221 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Apex Optical?
Firm Specific Info
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CHECKBOOK Ratings
Number of customer survey ratings: 221 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ROCKVILLE, MD wrote on 06/30/09
They are rather expensive but good.......
Subscriber from HERNDON, VA wrote on 08/12/08
The staff are customer-focused, never in a hurry, and understand how important choosing the right..........
Subscriber from GERMANTOWN, MD wrote on 08/01/08
Apex is a first rate optical shop, but also on the expensive side. I choose..........
Subscriber from N. BETHESDA, MD wrote on 09/26/07
Expensive, but excellent service........
Subscriber from BETHESDA, MD wrote on 09/18/07
Their prices are on the higher end but the staff is exceptionally helpful and the..........
Subscriber from POTOMAC, MD wrote on 09/16/07
Very high prices but outstanding service. In my opinion, the price is worth the peace..........
Subscriber from BETHESDA, MD wrote on 09/11/07
Excellent, no price bargains but exceellent quality for the dollar.......
Subscriber from BETHESDA, MD wrote on 10/05/06
Very pleasant and patient staff. Prompt delivery on eyeglasses........
Subscriber from KENSINGTON, MD wrote on 10/02/06
I have a pair of glasses being filled now at the lab. I can't rate..........
Subscriber from ROCKVILLE, MD wrote on 10/01/06
Prompt courteous service, prices seem to be about average. No complaints........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

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