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20-20 Optical, Rockville, MD |
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A Brighter Image, Washington, DC |
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A Visual Affair, Arlington, VA |
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Advanced Eye Care, Alexandria, VA |
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Advanced Eye Care, Alexandria, VA |
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America's Best Contacts & Eyeglasses, Rockville, MD |
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America's Best Contacts & Eyeglasses, Washington, DC |
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Annandale Eye Care, Annandale, VA |
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Apex Optical, Bethesda, MD |
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Apex Optical, Washington, DC |
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Apex Optical, |
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Apex Optical, Washington, DC |
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Ashburn Eyecare, Ashburn, VA |
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B J's Wholesale Club, Columbia, MD |
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B J's Wholesale Club, |
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B J's Wholesale Club, Alexandria, VA |
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B J's Wholesale Club, Fairfax, VA |
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B J's Wholesale Club, Woodbridge, VA |
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Ballston Optometry, Arlington, VA |
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Bauer's Optical, Alexandria, VA |
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Bauer's Optical, Springfield, VA |
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Bethesda Vision Care Center, Bethesda, MD |
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Blink Optical, Washington, DC |
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Blink Optical, Washington, DC |
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Bowie Optometric Group, Bowie, MD |
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See how Costco scored based on 1668 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
1668 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ASHBURN, VA wrote on 09/18/09
- Good prices but high volume operation and insufficient individual attention........
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Subscriber from GREAT FALLS, VA wrote on 08/05/09
- Have to watch and compare prices. Costco low on some; not so low on others.......
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Subscriber from MC LEAN, VA wrote on 07/02/09
- A great place to purchase eyeglasses but the service is slow........
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Subscriber from FALLS CHURCH, VA wrote on 09/22/08
- like most eye care stores, the product is limited to what is on the shelf..........
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Subscriber from ALEXANDRIA, VA wrote on 08/27/08
- I get a upfront price without the "used car dealer" sells approach to determine what..........
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Subscriber from MANASSAS, VA wrote on 09/26/07
- Since they buy in bulk you cannot always get replacements for things like the clip..........
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Subscriber from WASHINGTON, DC wrote on 07/25/07
- Adequate selection including designer frames, less than half the price of other stores, outstanding job..........
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- See more comments at Washington Consumers' CHECKBOOK.
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