 |
Hour Eyes received 912 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local opticians or eyeglasses store.
|
 |
All locations combined
Phone:
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
|
|
| Areas Firm Serves: |
|
| Equipment Firm Services/Installs: |
|
| Number of customer survey ratings: |
912 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated Hour Eyes "superior" for "doing work properly"? |
|
| What percent of customers rated Hour Eyes "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated Hour Eyes "superior" for "letting you know cost early"? |
|
| What percent of customers rated Hour Eyes "superior" for "advice on service options and costs"? |
|
| What percent of customers rated Hour Eyes "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
| Fee for an estimate if repair work is not done: |
|
|
|
 |
 |
 |
|
| · |
David R Gore, Haymarket, VA
|
| · |
Tysons Corner Opticians, Vienna, VA
|
| · |
LensCrafters, Columbia, MD
|
| · |
LensCrafters, Manassas, VA
|
| · |
Dupont Optical, Washington, DC
|
| · |
Carr & Busch Opticians, Washington, DC
|
| · |
Sears, Bethesda, MD
|
| · |
Chapel Opticians, Riverdale, MD
|
| · |
Lake Ridge Vision Center, Woodbridge, VA
|
| · |
Costco, Hanover, MD
|
| · |
Eye to Eye, Germantown, MD
|
| · |
The Eye Center, Rockville, MD
|
| · |
Voorthuis Opticians, Alexandria, VA
|
| · |
Wal-Mart, Germantown, MD
|
| · |
My Eye Doctor, Chevy Chase, MD
|
| · |
Hour Eyes, Laurel, MD
|
| · |
For Eyes, Alexandria, VA
|
| · |
Dr Finley's Family Eye Care, Herndon, VA
|
| · |
LensCrafters, Annapolis, MD
|
| · |
J C Penney, Gaithersburg, MD
|
|
many more......
|
|
|
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Opticians Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Opticians.
-
Subscriber from SILVER SPRING, MD wrote about a local opticians or eyeglasses store:
Was very surprised at the HIGH quality of service here, especially since this is a..........
-
Subscriber from RESTON, VA wrote about a local opticians or eyeglasses store:
I was a difficult case, and they stood by their products and made everything work........
-
Subscriber from MC LEAN, VA wrote about a local opticians or eyeglasses store:
Extremely professional, thorough and fast. Optometrists in office are equally competant and have good fashion..........
-
Subscriber from WASHINGTON, DC wrote about a local opticians or eyeglasses store:
Tommy Lee is the best!.......
-
Subscriber from ALEXANDRIA, VA wrote about a local opticians or eyeglasses store:
Some of the niftiest frames in town. I am always complimented on glasses purchased from..........
-
Subscriber from HERNDON, VA wrote about a local opticians or eyeglasses store:
The staff are customer-focused, never in a hurry, and understand how important choosing the right..........
|
|
|
 |
