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Subscribe to Washington Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on LensCrafters and 274 other local opticians.

How does Lenscrafters Rate?
LensCrafters received 73 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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LensCrafters
10300 Little Patuxent Pkwy #1005-B
Columbia, MD
Phone: 410-740-2278



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What can Consumers' CHECKBOOK tell you about LensCrafters?
Firm Specific Info
Areas Firm Serves:
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 73 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated LensCrafters "superior" for "doing work properly"?
What percent of customers rated LensCrafters "superior" for "starting and completing work promptly"?
What percent of customers rated LensCrafters "superior" for "letting you know cost early"?
What percent of customers rated LensCrafters "superior" for "advice on service options and costs"?
What percent of customers rated LensCrafters "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:
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many more......

 
Sample Subscriber Comments & Reviews for Opticians in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Opticians Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Opticians.

  • Subscriber from CHEVY CHASE, MD wrote about a local opticians or eyeglasses store: When they make mistakes the find them and correct them........
  • Subscriber from BETHESDA, MD wrote about a local opticians or eyeglasses store: Apex is a little pricey but it is worth it for the quality and the..........
  • Subscriber from SPRINGFIELD, VA wrote about a local opticians or eyeglasses store: Bought contact lenses through them. Very good prices. They special ordered the lenses........
  • Subscriber from SILVER SPRING, MD wrote about a local opticians or eyeglasses store: check phone number and adr.......
  • Subscriber from NAPLES, FL wrote about a local opticians or eyeglasses store: I am very happy with the quality and service I receive from LensCrafters........
  • Subscriber from SILVER SPRING, MD wrote about a local opticians or eyeglasses store: Eye exam and new glasses.......
  • Subscriber from MC LEAN, VA wrote about a local opticians or eyeglasses store: High quality care and advice are the hallmarks of this firm........
  • Subscriber from ROCKVILLE, MD wrote about a local opticians or eyeglasses store: They arent the cheapest, but they are the best Ive had by far. I have..........
  • Subscriber from CLIFTON, VA wrote about a local opticians or eyeglasses store: TEN YEARS OF SUSTAINED SUPERIOR SERVICE BY DR MOORE.......