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Tuesday, November 24, 2009
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Washington Consumers' CHECKBOOK > Pest Control Firms > Suburban Pest Services
 
Washington Consumers' CHECKBOOK > Pest Control Firms
Suburban Pest Services
6965 Gateway Ct
Manassas, VA
Phone: 703-335-6030

See how Suburban Pest Services scored based on 130 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Suburban Pest Services?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 130 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Suburban Pest Services "superior" for "doing work properly"?
What percent of customers rated Suburban Pest Services "superior" for "starting and completing work promptly"?
What percent of customers rated Suburban Pest Services "superior" for "letting you know cost early"?
What percent of customers rated Suburban Pest Services "superior" for "advice on service options and costs"?
What percent of customers rated Suburban Pest Services "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 09/15/09
These folks do a good job. The tech (Marvin) that comes to our house to..........
Subscriber from SPRINGFIELD, VA wrote on 09/15/09
I've used them for over seven years and are happy with them: few bugs inside,..........
Subscriber from VIENNA, VA wrote on 01/20/09
We've been loyal customers for years. No matter what the problem - bees, mice, termites,..........
Subscriber from ARLINGTON, VA wrote on 09/11/08
Had trouble scheduling follow up visits........
Subscriber from FAIRFAX, VA wrote on 09/26/07
Overall, the experience with this entity was abysmal........
Subscriber from FAIRFAX, VA wrote on 08/26/07
i'm not sure any of these companies are really good. there is some variety in..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in August 2009.








 
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