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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Pest Control Firms > Kolley's Exterminating
 
Washington Consumers' CHECKBOOK > Pest Control Firms
Kolley's Exterminating
2277 Bel Pre Rd #207
Silver Spring, MD
Phone: 301-603-8300

See how Kolley's Exterminating scored based on 254 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Kolley's Exterminating?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 254 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Kolley's Exterminating "superior" for "doing work properly"?
What percent of customers rated Kolley's Exterminating "superior" for "starting and completing work promptly"?
What percent of customers rated Kolley's Exterminating "superior" for "letting you know cost early"?
What percent of customers rated Kolley's Exterminating "superior" for "advice on service options and costs"?
What percent of customers rated Kolley's Exterminating "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from POTOMAC, MD wrote on 09/01/09
Honest, fair, hardworking family owned company. They have done a good job everytime.......
Subscriber from WASHINGTON, DC wrote on 08/24/09
Perfunctory, at best........
Subscriber from CHEVY CHASE, MD wrote on 09/11/08
Kolley's did such a good job at our house that they haven't been back in..........
Subscriber from SILVER SPRING, MD wrote on 08/14/07
have service contract with them. they seem fine, but have not had any experience with..........
Subscriber from NEW YORK, NY wrote on 06/04/07
Kolleys is a nice company. They did a good job with termite treatment a number..........
Subscriber from BETHESDA, MD wrote on 09/19/06
Monthly service was excellent until this year. This year, it has become inconsistent. Already, firm..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in August 2009.








 
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