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Fry Plumbing, Washington, DC |
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Steve Miller Plumbing & Heating, Washington, DC |
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Stevens Plumbing, Washington, DC |
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Thomas Plumbing, Washington, DC |
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5500 MacArthur Blvd NW Washington, DC Phone: 202-244-6555
See how H D Johnson scored based on 129 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Number of customer survey ratings: |
129 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "doing work properly"? |
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
| What percent of customers rated firm "superior" for "letting you know cost early"? |
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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| What the firm's minimum charge includes? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WASHINGTON, DC wrote on 07/10/09
- Inspires confidence........
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Subscriber from WASHINGTON, DC wrote on 08/12/08
- Did not submit contract before work - excessive cost on bill after work completed. Very..........
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Subscriber from WASHINGTON, DC wrote on 07/29/08
- Just one word: horrible workmanship, horrible back-room staff. And, they are our neighborhood plumbers, but..........
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Subscriber from WASHINGTON, DC wrote on 09/30/07
- outrageously priced, but we had an emergency. Don't use unless you have to........
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Subscriber from WASHINGTON, DC wrote on 09/21/07
- A neighborhood company, their astronomical charges embarrassed the workman they sent to install my new..........
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Subscriber from WASHINGTON, DC wrote on 09/20/07
- Leak in ceiling - had to make 2 trips to find problem, and charged for..........
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Subscriber from MCLEAN, VA wrote on 09/12/07
- Prompt, honest and efficient. We had a hot water heater replaced. They were available very..........
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Subscriber from WASHINGTON, DC wrote on 11/08/06
- Of six plumbers I tried to call, this was the only company that had a..........
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Subscriber from WASHINGTON, DC wrote on 10/02/06
- They slam on fees on top of their quoted work........
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- See more comments at Washington Consumers' CHECKBOOK.
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