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Washington Consumers' CHECKBOOK > Plumbers > Thomas Plumbing
 
Washington Consumers' CHECKBOOK > Plumbers
Thomas Plumbing
2619 Evarts St NE
Washington, DC
Phone: 202-829-8100

See how Thomas Plumbing scored based on 48 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Thomas Plumbing?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
CHECKBOOK Ratings
Number of customer survey ratings: 48 ratings
What percent of customers rated firm "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 07/07/09
I use them for 3 houses. Have been excellent in responding promptly when needed and..........
Subscriber from WASHINGTON, DC wrote on 07/06/09
Did good job with clogged disposal but later they replaced with cheap brand and did..........
Subscriber from WASHINGTON, DC wrote on 08/27/08
They screwed-up a job in the condo above mine, but took care of the damage..........
Subscriber from WASHINGTON, DC wrote on 10/02/06
Despite some service problems, they always come back to fix the problem, never overcharge and..........
Subscriber from CHARLOTTESVILLE, VA wrote on 09/26/06
Will continuely make promisis to correct mistakes, but willnot follow through. Staff are pleasant, but..........
Subscriber from WASHINGTON, DC wrote on 09/20/06
Mixed up the hot and cold tap handles. The task was to fix a drip,..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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