Consumers Checkbook Masthead Logo Subscribe | Login
Sunday, November 22, 2009
Washington Consumers' CHECKBOOK > Plumbers
R D Springer Plumbing & Heating
10313 Aster Ln
Adelphi, MD
Phone: 301-439-8200
See how R D Springer Plumbing & Heating scored based on 63 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about R D Springer Plumbing & Heating?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
CHECKBOOK Ratings
Number of customer survey ratings: 63 ratings
What percent of customers rated firm "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SILVER SPRING, MD wrote on 09/28/09
Good work but expensive........
Subscriber from CHEVY CHASE, MD wrote on 08/24/09
Work was completed quickly, neatly, and at a VERY reasonable price!.......
Subscriber from WASHINGTON, DC wrote on 08/21/09
Only accepts jobs in NW DC. Will not come to Capitol Hill.......
Subscriber from WASHINGTON, DC wrote on 08/20/08
The very best - I won't let anyone else touch the plumbing. Too bad there's..........
Subscriber from SILVER SPRING, MD wrote on 07/31/08
Good work, but expensive! $787.00 to replace basin faucets in 2 bathrooms. Parts were $384.00,..........
Subscriber from BETHESDA, MD wrote on 07/21/08
A very unpleasant woman returned my voicemail, and upon asking her if I could get..........
Subscriber from WASHINGTON, DC wrote on 11/10/07
Very good........
Subscriber from WASHINGTON, DC wrote on 09/27/07
R. D. Springer is the best plumber I have ever dealt with........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data









Boston · Chicago · Philadelphia · San Francisco · Seattle · Twin Cities · Washington, DC · Patient Central


 
CarBargains Home      CHECKBOOK Home      Privacy      Security      About      Contact Us
Copyright 2009 Center for the Study of Services. All Rights Reserved.
CHECKBOOK is a trademark and service mark of the Center for the Study of Services and is registered with the US Patent and Trademark Office.