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9706 De Paul Dr
Bethesda, MD
Phone: 301-897-8200
See how Richard Thompson Plumbing & Heating scored based on 111 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Number of customer survey ratings: |
111 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "doing work properly"? |
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
| What percent of customers rated firm "superior" for "letting you know cost early"? |
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from POTOMAC, MD wrote on 09/24/09
- If there were a higher rating than "Superior" then Richard Thompson would get it! The..........
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Subscriber from POTOMAC, MD wrote on 09/16/09
- I have been using Richard Thompson for years, and I can tell you that he..........
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Subscriber from POTOMAC, MD wrote on 09/10/09
- Took way longer than he should have to do a simple job. Feel that he..........
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Subscriber from BETHESDA, MD wrote on 09/09/09
- Good work performed at a fair but not discount price........
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Subscriber from BETHESDA, MD wrote on 08/03/09
- Richard is totally reliable and trustworthy. On top of this he is a first-rate plumber..........
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Subscriber from POTOMAC, MD wrote on 04/22/09
- Very good work, quick and efficient. Very reasonable prices. The owner does all the work..........
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Subscriber from KENSINGTON, MD wrote on 09/16/08
- Quality work the few times I've had to call him.......
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Subscriber from POTOMAC, MD wrote on 09/14/08
- He did a great, thorough job. He's not cheap -- he charges by the hour,..........
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Subscriber from BETHESDA, MD wrote on 09/10/08
- Richard Thompson knows his stuff, is conscientious, and is impeccably neat........
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Subscriber from BETHESDA, MD wrote on 08/13/08
- His people skills are not particularly good; he is opinionated, not very friendly, and tends..........
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- See more comments at Washington Consumers' CHECKBOOK.
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