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Washington Consumers' CHECKBOOK > Plumbers > Saia Plumbing
 
Washington Consumers' CHECKBOOK > Plumbers
Saia Plumbing
16709 Norbrook Dr
Olney, MD
Phone: 301-924-3600

See how Saia Plumbing scored based on 119 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Saia Plumbing?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
CHECKBOOK Ratings
Number of customer survey ratings: 119 ratings
What percent of customers rated firm "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SILVER SPRING, MD wrote on 11/06/07
This plumber came after my third sewage backup, after WSSC (typical) had washed its hands..........
Subscriber from ALEXANDRIA, VA wrote on 09/05/07
Reasonable rate, but arrives late........
Subscriber from WASHINGTON, DC wrote on 12/30/06
Placed service call, was told plumber might come that day and would definitely come the..........
Subscriber from REDWOOD CITY, CA wrote on 10/17/06
Came back with no charge 6 months later to fix problem.......
Subscriber from POTOMAC, MD wrote on 10/09/06
never showed up for scheduled appointment. did not even call........
Subscriber from ROCKVILLE, MD wrote on 10/06/06
Very expensive. Was charging an outrageous amount on a holiday even though I was flexible..........
Subscriber from BETHESDA, MD wrote on 10/05/06
This plumber is terrible. They installed a laundry tub in my home improperly and refused..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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