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Tuesday, November 24, 2009
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Washington Consumers' CHECKBOOK > Plumbers > Michael J Thomas Plumbing & Heating
 
Washington Consumers' CHECKBOOK > Plumbers
Michael J Thomas Plumbing & Heating
13211 Hathaway Dr
Silver Spring, MD
Phone: 301-933-5995

See how Michael J Thomas Plumbing & Heating scored based on 84 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Michael J Thomas Plumbing & Heating?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
CHECKBOOK Ratings
Number of customer survey ratings: 84 ratings
What percent of customers rated firm "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
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Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
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Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 09/12/09
I would recommend Mike and his staff to everyone. They've always done a great job!.......
Subscriber from WASHINGTON, DC wrote on 09/08/09
Good guys! Fixed a couple of small problems gratis while they were there. Conscientious and..........
Subscriber from BETHESDA, MD wrote on 08/24/09
Same day service. Called before arriving (on time) to unclog laundry drain. Established fair price..........
Subscriber from BETHESDA, MD wrote on 07/22/09
Contacted Michael Thomas in the morning and he was out in the afternoon. He was..........
Subscriber from SILVER SPRING, MD wrote on 07/21/09
Very fair and reliable and does excellent work........
Subscriber from WASHINGTON, DC wrote on 07/07/09
Mr. Thomas came to provide service in the evening to accommodate my work schedule which..........
Subscriber from SILVER SPRING, MD wrote on 05/13/09
very reasonable price,very pleasant staff,execellent work performed. dedicated to doing the job quickly and properly.......
Subscriber from SILVER SPRING, MD wrote on 04/10/09
Kevin, one of Mr. Thomas' employees, returned our call. He arrived when he said he..........
Subscriber from ROCKVILLE, MD wrote on 12/26/08
Called Mike the day after Christmas and within three hours he had two guys out..........
Subscriber from ROCKVILLE, MD wrote on 08/12/08
He found and repaired a leak under the kitchen sink 3 others could not fix...........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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