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5730 General Washington Dr
Alexandria, VA
Phone: 703-658-3998
See how Michael & Son Electric Service scored based on 85 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Number of customer survey ratings: |
85 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "doing work properly"? |
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
| What percent of customers rated firm "superior" for "letting you know cost early"? |
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
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| Firm's price index score: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ALEXANDRIA, VA wrote on 11/20/09
- depends on the technician... I've had very good service and very okay service (where I..........
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Subscriber from MCLEAN, VA wrote on 09/16/09
- gross overcharging on "project basis" and repair didn't solve problem. Letter tyo company went unanswered.......
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Subscriber from ARLINGTON, VA wrote on 09/15/09
- I had two difficult jobs completed with skill and professionalism by Michael & Son. Would..........
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Subscriber from ANNANDALE, VA wrote on 09/15/09
- Overall, they were able to come immediately and repair a plumbing emergency. They did a..........
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Subscriber from BURKE, VA wrote on 09/09/09
- A 30 minute job cost me over $300 dollars and I supplied all the new..........
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Subscriber from HYATTSVILLE, MD wrote on 09/01/09
- Very expensive!!!!.......
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Subscriber from ALEXANDRIA, VA wrote on 08/12/09
- They installed a hot water heater, and three days later they had to come back..........
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Subscriber from DARNESTOWN, MD wrote on 08/11/09
- horrible communication between manager and plumbers-no one knows what anyone else is supposed to be..........
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Subscriber from WASHINGTON, DC wrote on 07/23/09
- They came pretty fast, but are expensive.......
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Subscriber from POTOMAC, MD wrote on 07/15/09
- Prompt response; knew what to do right away; service performed and technician left - very..........
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- See more comments at Washington Consumers' CHECKBOOK.
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