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5149 Lee Hwy Arlington, VA Phone: 703-536-5060
See how John H Lange Plumbing & Heating scored based on 36 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Number of customer survey ratings: |
36 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "doing work properly"? |
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
| What percent of customers rated firm "superior" for "letting you know cost early"? |
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ANNANDALE, VA wrote on 09/09/09
- This plumber is untrustworthy. After the initial work was performed, three follow-up appointments were blown..........
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Subscriber from MC LEAN, VA wrote on 08/14/09
- Comapny responded to an emergency, with a water pipe leak on a Saturday morning. The..........
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Subscriber from MC LEAN, VA wrote on 07/29/09
- Work had to be done twice and created more problems than were solved. Replacing main..........
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Subscriber from SPRINGFIELD, VA wrote on 09/19/08
- Two plumbers came, and they worked in separate bathrooms. I had dropped an earring down..........
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Subscriber from ARLINGTON, VA wrote on 09/11/08
- Had sewer lateral replaced. Firm was very prompt to start - heavy equipment appeared in..........
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Subscriber from ANNANDALE, VA wrote on 09/11/08
- Lange took a job nobody else would take (referred by another plumber)so quickly--replacing the water..........
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- See more comments at Washington Consumers' CHECKBOOK.
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