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PO Box 2351
Springfield, VA
Phone: 703-569-4480
See how Star Plumbing & Water Heater Express scored based on 160 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Number of customer survey ratings: |
160 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "doing work properly"? |
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
| What percent of customers rated firm "superior" for "letting you know cost early"? |
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, VA wrote on 11/11/09
- Truly outstanding service. Arrived a little early, was especially neat, and provided useful advice on..........
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Subscriber from SPRINGFIELD, VA wrote on 09/19/09
- I have rental property and have used this plumber several times. They do excellent work..........
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Subscriber from SPRINGFIELD, VA wrote on 09/16/09
- fair and reliable and do good work.......
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Subscriber from VIENNA, VA wrote on 09/02/09
- They did good work and I felt that they were honest and competent........
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Subscriber from MC LEAN, VA wrote on 08/24/09
- Came out with all the right equipment and solved the problem in the first hour...........
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Subscriber from SPRINGFIELD, VA wrote on 08/22/09
- Did a great job, but refused future work when asked about it because it was..........
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Subscriber from BURKE, VA wrote on 08/17/09
- Called 3 times and left messages. Finally got a call back and was told I..........
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Subscriber from MC LEAN, VA wrote on 08/14/09
- Two Star plumbers removed a Culligan water softner hook-up from our main water supply line..........
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Subscriber from ARLINGTON, VA wrote on 08/14/09
- This company solved a longstanding problem we had with a trap under our kitchen sink---really..........
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Subscriber from ALEXANDRIA, VA wrote on 08/13/09
- Found them on Checkbook and am very happy with the service. The plumber that came..........
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- See more comments at Washington Consumers' CHECKBOOK.
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