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Washington Consumers' CHECKBOOK > Plumbers > Stride Plumbing Heating & A/C
 
Washington Consumers' CHECKBOOK > Plumbers
Stride Plumbing Heating & A/C
445 Nelson Dr
Vienna, VA
Phone: 703-893-5161
See how Stride Plumbing Heating & A/C scored based on 23 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Stride Plumbing Heating & A/C?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
CHECKBOOK Ratings
Number of customer survey ratings: 23 ratings
What percent of customers rated firm "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 07/28/09
Stride sent a plumber to do the job but did not turn up himself. The..........
Subscriber from FALLS CHURCH, VA wrote on 06/28/09
M.R. Stride has been to my house several times in the past 5 years for..........
Subscriber from FAIRFAX, VA wrote on 10/06/08
Scheduled Monday appt between 2-6pm. Pumber called at 4:30pm to tell me he didn't want..........
Subscriber from FALLS CHURCH, VA wrote on 02/27/08
Called to replace and relocate my hot water heater. Plumber improperly installed the exhaust duct,..........
Subscriber from FALLS CHURCH, VA wrote on 09/27/06
THE FIRST TIME THE PLUMBER CAME OUT HE DID A REALLY POOR JOB. I COMPLAINED..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data









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