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Saturday, November 21, 2009
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Washington Consumers' CHECKBOOK > Plumbers > Butler Plumbing & Heating
 
Washington Consumers' CHECKBOOK > Plumbers
Butler Plumbing & Heating
11661 Yates Ford Rd
Fairfax Station, VA
Phone: 703-764-1010

See how Butler Plumbing & Heating scored based on 65 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Butler Plumbing & Heating?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
CHECKBOOK Ratings
Number of customer survey ratings: 65 ratings
What percent of customers rated firm "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FAIRFAX, VA wrote on 09/09/09
Seth Butler did a beautiful job installing a new tub faucet, valve, and shower head..........
Subscriber from FAIRFAX, VA wrote on 08/23/09
Seth is the Best plumber I have ever had; he is very fair, very pleasant,..........
Subscriber from SPRINGFIELD, VA wrote on 07/11/09
Excellent company - Owner's wife promptly scheduled appt. and was very pleasant. Owner, Seth,showed up..........
Subscriber from RESTON, VA wrote on 12/23/08
Even tho he already had our new hot water heater on his truck, he said..........
Subscriber from FAIRFAX STATION, VA wrote on 09/14/08
I've used Mr. Butler for nine years. He's always reliable. I trust him in my..........
Subscriber from RESTON, VA wrote on 08/22/08
I found Seth Butler via CheckBook and through a recommendation from Bruce Andrews (who had..........
Subscriber from FAIRFAX STATION, VA wrote on 08/14/08
Seth is fantastic - he does what the jobs merits - and he doesn't try..........
Subscriber from BURKE, VA wrote on 04/30/08
Butler Plumbing overcharged me on two separate occassions by billing for more time than actually..........
Subscriber from HERNDON, VA wrote on 07/10/07
very nice.......
Subscriber from HERNDON, VA wrote on 05/31/07
Way too expensive for what he does........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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