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Shipley Plumbing & Heating & Air received 125 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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17816 New Hamphire Ave
Ashton, MD
Phone: 301-468-6577
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from ASHBURN, VA wrote about a local plumber:
Service is professional and resaonably priced. Bob repaired several different plumbing problems at our old..........
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Subscriber from ALEXANDRIA, VA wrote about a local plumber:
Great service on this job - two plumbers came, actually arriving ten minutes early. They..........
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Subscriber from ALEXANDRIA, VA wrote about a local plumber:
We had a new toilet installed by Mr. Fergusons company. They did a professional job,..........
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Subscriber from CHARLOTTESVILLE, VA wrote about a local plumber:
I have hired Mike for the past thirty years to deal with all kinds of..........
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Subscriber from HERNDON, VA wrote about a local plumber:
FH Furrs heating/AC contract customers get one free plumbing checkup each year. Great idea! In..........
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Subscriber from SPRINGFIELD, VA wrote about a local plumber:
This appears to be a one-person firm, but we have had Danny to the house..........
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Subscriber from CENTREVILLE, VA wrote about a local plumber:
Mike did a great job and advised us on ways to minimize the costs of..........
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Subscriber from KENSINGTON, MD wrote about a local plumber:
Quirky guy, but earnest and effective. Good plumbers are difficult to find; Richard (who is..........
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Subscriber from FT WASHINGTON, MD wrote about a local plumber:
By far, the best service contractor we have ever used........
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Subscriber from SILVER SPRING, MD wrote about a local plumber:
Andy has fixed problems time and time again. Affordable, responsive, reliable........
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Subscriber from SILVER SPRING, MD wrote about a local plumber:
We have used this firm for years and continue to be pleased with their work...........
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Subscriber from BETHESDA, MD wrote about a local plumber:
Mr. Thompson is very opinionated and tends to lecture. He is not a people person...........
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