 |
Zepp Plumbing & Heating received 26 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
12447 Clarksville Pike
Clarksville, MD
Phone: 410-531-6712
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
26 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from STERLING, VA wrote about a local plumber:
Victor Tate does excellent work. He always responds quickly and is pleasant to work with........
-
Subscriber from SPRINGFIELD, VA wrote about a local plumber:
I used Chandlers several times for plumbing issues and they always got it right. Everyone..........
-
Subscriber from BETHESDA, MD wrote about a local plumber:
Very fair and very reliable.......
-
Subscriber from ALEXANDRIA, VA wrote about a local plumber:
This is a great plumbing service. Even though they were unable to fix our problem..........
-
Subscriber from MC LEAN, VA wrote about a local plumber:
Prompt and excellent service. Will hire them again........
-
Subscriber from ARLINGTON, VA wrote about a local plumber:
Did the original job and when another problem was identified, stayed late and finished that..........
-
Subscriber from ELLICOTT CITY, MD wrote about a local plumber:
Great experience all around.......
-
Subscriber from FAIRFAX, VA wrote about a local plumber:
Provided same day service at a good price........
-
Subscriber from WASHINGTON, DC wrote about a local plumber:
They are expensive but very reliable and honest........
-
Subscriber from WOODBRIDGE, VA wrote about a local plumber:
I have used Chantilly Plumbing numerious times, the latest job was installation of new toilet..........
-
Subscriber from MONTGOMERY VILLAGE, MD wrote about a local plumber:
Work was good. Prices seemed high but cost estimate was provided upfront........
-
Subscriber from RESTON, VA wrote about a local plumber:
Have been using them for 6 years for smaller house hold pumbing works. Do a..........
-
Subscriber from SILVER SPRING, MD wrote about a local plumber:
The politest and most helpful plumbers I have ever used. Costs were entirely reasonable........
|
|
|
 |
