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B's Plumbing & Appliance received 18 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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PO Box 2422
Waldorf, MD
Phone: 301-645-7040
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from SILVER SPRING, MD wrote about a local plumber:
Brett Hill came over within half an hour of being called on a Saturday morning..........
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Subscriber from WASHINGTON, DC wrote about a local plumber:
Found Mike Thomas on Consumer Checkbook 15 years ago and have been his fan ever..........
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Subscriber from ANNANDALE, VA wrote about a local plumber:
Highly recommended.......
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Subscriber from ALEXANDRIA, VA wrote about a local plumber:
We have called Rick several times for different kinds of work. He responds promptly, does..........
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Subscriber from POTOMAC, MD wrote about a local plumber:
Plumber was very courteous and professional. He knew what he had to do and did..........
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Subscriber from BETHESDA, MD wrote about a local plumber:
After 12 years of satisfactory service, our first emergency phone call, ever, was not returned..........
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Subscriber from GLEN BURNIE, MD wrote about a local plumber:
Thoroughly professional in all aspects. Not the least expensive, but they only have to do..........
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Subscriber from STERLING, VA wrote about a local plumber:
my main sewer backed up. they were very promt, courteous, and cleaned the mess up..........
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Subscriber from FAIRFAX, VA wrote about a local plumber:
eric is great. mostly lets you know how much a service will cost ahead of..........
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Subscriber from BRISTOW, VA wrote about a local plumber:
Duvalls is responsive and professional. Ive used them for years and will continue to use..........
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Subscriber from ALEXANDRIA, VA wrote about a local plumber:
responsive, personnable, quality workmanship, good advice.......
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Subscriber from BETHESDA, MD wrote about a local plumber:
I have been using this company for years and always feel confident that the job..........
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