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How does Roto-Rooter Rate?
Roto-Rooter received 167 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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Roto-Rooter
10450 Colonel Ct
Manassas, VA
Phone: 703-525-8000



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What can Consumers' CHECKBOOK tell you about Roto-Rooter?
Firm Specific Info
Areas Firm Serves:
CHECKBOOK Ratings
Number of customer survey ratings: 167 ratings
What percent of customers rated firm "superior" for "overall performance"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
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Sample Subscriber Comments & Reviews for Plumbers in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.

  • Subscriber from SILVER SPRING, MD wrote about a local plumber: Was able to solve collapsed pipe problem without removing a very large tree. Special procedure...........
  • Subscriber from ARLINGTON, VA wrote about a local plumber: Installed two toilets. Good job on installation........
  • Subscriber from ARLINGTON, VA wrote about a local plumber: On-time, quick,professional demeanor,and excellent performer. In short, we have found a plumber for any future..........
  • Subscriber from ARLINGTON, VA wrote about a local plumber: Owner provided cost-saving solutions, but did not provide an estimate ahead of time, so we..........
  • Subscriber from WASHINGTON, DC wrote about a local plumber: I used this firm recently (and in the past). They fixed a water heater problem..........
  • Subscriber from ALEXANDRIA, VA wrote about a local plumber: Weve been using James from Caffi for years. Hes an excellent plumber, very professional, and..........
  • Subscriber from OLNEY, MD wrote about a local plumber: Very knowledgeable, quick, and fair. Plumbing work is excellent; home improvement work is pricey........
  • Subscriber from BROOKEVILLE, MD wrote about a local plumber: Had a leaking pipe. Company responded quickly and solved problem to my satisfaction........
  • Subscriber from ARLINGTON, VA wrote about a local plumber: Replaced a water heater quickly, neatly and reasonably.......
  • Subscriber from VIENNA, VA wrote about a local plumber: I called F.H. Furr for a stopped up drain. 25 minutes later, the plumber, James..........
  • Subscriber from GREENBELT, MD wrote about a local plumber: A very professional plumber and a good guy. I recommend him. He does some general..........