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Richard the Plumber received 55 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
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- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

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Springfield, VA
Phone: 571-276-0127
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from ARLINGTON, VA wrote about a local plumber:
I had a clog in the kitchen sink drain pipe. A 25 foot snake did..........
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Subscriber from HIGHLAND, MD wrote about a local plumber:
Very reliable.......
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Subscriber from OAK HILL, VA wrote about a local plumber:
I have used them for years and am always pleased with the service. Today they..........
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Subscriber from VIENNA, VA wrote about a local plumber:
Willie and his son came the same day I called. My basement drain was backing..........
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Subscriber from ARLINGTON, VA wrote about a local plumber:
Best prices and best service. Outstanding!!.......
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Subscriber from SPRINGFIELD, VA wrote about a local plumber:
Dick does an excellent job at a reasonable price........
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Subscriber from CHANTILLY, VA wrote about a local plumber:
I had a difficult to diagnose issue under the house (under the foundation) and they..........
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Subscriber from ASHBURN, VA wrote about a local plumber:
Service is professional and resaonably priced. Bob repaired several different plumbing problems at our old..........
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Subscriber from DULLES, VA wrote about a local plumber:
The owner, John Hawkins, is a gentleman. Hes repaired other contractors plumbing mistakes at no..........
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Subscriber from FAIRFAX, VA wrote about a local plumber:
We ask for Dean when we call Chandlers. He doesnt take a lot of time..........
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Subscriber from BOWIE, MD wrote about a local plumber:
Ive used Budget Plumbing twice and each time I was met with prompt, knowledgeable, professional,..........
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Subscriber from FALLS CHURCH, VA wrote about a local plumber:
After having a sewage backup, we had the "root" company come out to clear the..........
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