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Washington Consumers' CHECKBOOK > Roofers > Roof Masters
 
Washington Consumers' CHECKBOOK > Roofers
Roof Masters
7731 Tuckerman Ln #205
Rockville, MD
Phone: 301-230-7663

See how Roof Masters scored based on 19 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Roof Masters?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 19 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Roof Masters "superior" for "doing work properly"?
What percent of customers rated Roof Masters "superior" for "starting and completing work promptly"?
What percent of customers rated Roof Masters "superior" for "letting you know cost early"?
What percent of customers rated Roof Masters "superior" for "advice on service options and costs"?
What percent of customers rated Roof Masters "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from DERWOOD, MD wrote on 11/20/09
Very good experience. Did a wonderful job of installing a new skylight in our living..........
Subscriber from VIENNA, VA wrote on 09/10/09
Didn't stick to date and time service was scheduled........
Subscriber from BETHESDA, MD wrote on 08/20/09
doesn't always gt back to you but does an excellent job and is quite proactive........
Subscriber from OLNEY, MD wrote on 07/29/09
Did a great job. Really took the time to make sure I was pleased with..........
Subscriber from WASHINGTON, DC wrote on 09/22/08
Pleasant staff but would not provide an estimate even after repeated calls. They seem to..........
Subscriber from LAUREL, MD wrote on 09/12/08
An outstanding company. Work was completed on time and on schedule. No problems........
Subscriber from CLINTON, MD wrote on 07/28/08
I am very pleased with the professionalism that was displayed before, during and after the..........
Subscriber from BETHESDA, MD wrote on 06/25/08
While we were on vacation, work had to be done to repair a roof damaged..........
Subscriber from WASHINGTON, DC wrote on 06/19/08
The gentleman came out to my house to perform an estimate, and was very personable..........
Subscriber from WASHINGTON, DC wrote on 02/25/08
After staying home to meet them and give information for a quote, the firm failed..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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