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2345 Montgomery St Silver Spring, MD Phone: 301-585-4985
See how Jack's Roofing scored based on 176 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
176 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Jack's Roofing "superior" for "doing work properly"? |
| What percent of customers rated Jack's Roofing "superior" for "starting and completing work promptly"? |
| What percent of customers rated Jack's Roofing "superior" for "letting you know cost early"? |
| What percent of customers rated Jack's Roofing "superior" for "advice on service options and costs"? |
| What percent of customers rated Jack's Roofing "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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| What the firm's minimum charge includes? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from GERMANTOWN, MD wrote on 09/09/09
- I used them this year and there is a reason why the get good reviews...........
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Subscriber from SILVER SPRING, MD wrote on 08/27/09
- Used them to re-roof a small addition. Their bid was 20% lower than others, and..........
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Subscriber from POTOMAC, MD wrote on 08/05/09
- Extremely competent and totally honest, and reasonably priced as well. Highly recommended........
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Subscriber from KENSINGTON, MD wrote on 06/18/08
- Roofer refused to do work with homeowner provided materials. First sign of a scam artist........
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Subscriber from WASHINGTON, DC wrote on 04/09/08
- During installation of a copper roof on my house by Jack's, a serious roof leak..........
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Subscriber from SILVER SPRING, MD wrote on 09/11/07
- They are simply the BEST! They are the "hard to find" experts in the lost..........
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Subscriber from BETHESDA, MD wrote on 11/02/06
- I didn't do a compartive bid because we had an emergency. When the first, less..........
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Subscriber from WASHINGTON, DC wrote on 10/03/06
- Not willing to travel to other areas in DC except NW.......
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Subscriber from BETHESDA, MD wrote on 09/27/06
- We had gutter work done. The price seemed high but the workers were pleasant and..........
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- See more comments at Washington Consumers' CHECKBOOK.
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