|
|
|
|
|
3931 Avion Park Ct #C108 Chantilly, VA Phone: 703-455-5670
See how Capitol Roofing scored based on 45 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
|
 |
Does firm get CHECKBOOK's top rating for quality?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Does firm get CHECKBOOK's top rating for price?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
45 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Capitol Roofing "superior" for "doing work properly"? |
| What percent of customers rated Capitol Roofing "superior" for "starting and completing work promptly"? |
| What percent of customers rated Capitol Roofing "superior" for "letting you know cost early"? |
| What percent of customers rated Capitol Roofing "superior" for "advice on service options and costs"? |
| What percent of customers rated Capitol Roofing "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from ARLINGTON, VA wrote on 09/09/09
- Firm has high reputation but does not seem willing to admit errors, particularly those pointed..........
|
-
Subscriber from ALEXANDRIA, VA wrote on 07/09/09
- We had a signed contract with this firm, waited 3 weeks to get on the..........
|
-
Subscriber from HERNDON, VA wrote on 08/12/08
- A previous roofer had told me I had hail damage and needed a new roof...........
|
-
Subscriber from MCLEAN, VA wrote on 04/26/08
- They were not the cheapest estimate that I got, but they were very prompt in..........
|
-
Subscriber from ALEXANDRIA, VA wrote on 10/26/07
- No response to phone call for service........
|
-
Subscriber from ALEXANDRIA, VA wrote on 11/08/06
- materials delivered without notification. Communication could be improved........
|
-
Subscriber from ALEXANDRIA, VA wrote on 11/04/06
- Capitol roofing came immediately during deluge rain storm and fixed the leak. Then they sent..........
|
-
Subscriber from SPRINGFIELD, VA wrote on 10/11/06
- Good, but expensive for small home jobs.......
|
- See more comments at Washington Consumers' CHECKBOOK.
|
|
|
|
|