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Washington Consumers' CHECKBOOK > Roofers > Katchmark Construction
 
Washington Consumers' CHECKBOOK > Roofers
Katchmark Construction
3856-A Dulles S Ct
Chantilly, VA
Phone: 703-817-0200

See how Katchmark Construction scored based on 178 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Katchmark Construction?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 178 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Katchmark Construction "superior" for "doing work properly"?
What percent of customers rated Katchmark Construction "superior" for "starting and completing work promptly"?
What percent of customers rated Katchmark Construction "superior" for "letting you know cost early"?
What percent of customers rated Katchmark Construction "superior" for "advice on service options and costs"?
What percent of customers rated Katchmark Construction "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 10/08/09
Katchmark has a real communication problem. All the workers speak Spanish and there is no..........
Subscriber from MOUNT RAINIER, MD wrote on 09/16/09
A pleasure to work with from proposal to finished job. High Quality........
Subscriber from WOODBRIDGE, VA wrote on 09/02/09
We had an appointment with this company to get an estimate for a new roof,..........
Subscriber from CENTREVILLE, VA wrote on 08/20/09
They did a great job. From the very start when I called into their office..........
Subscriber from CENTREVILLE, VA wrote on 08/12/09
Katchmark replaced my roof, siding, and gutters this summer. I spent a little over 15..........
Subscriber from WASHINGTON, DC wrote on 08/07/09
The supervisory staff, including the crew chief, were extremely knowledgeable. A section of my nearly..........
Subscriber from RESTON, VA wrote on 08/06/09
Came in with a reasonable estimate. The work was done on time and efficiently. Good..........
Subscriber from ASHBURN, VA wrote on 08/03/09
I had my original town home roof replaced (15yrs old) with complete satisfaction. Workmanship excellent,..........
Subscriber from CLIFTON, VA wrote on 07/22/09
Extremely competent field evaluation to correctly scope job. Work begun on time. Work completed on..........
Subscriber from GAITHERSBURG, MD wrote on 07/14/09
Very professional--every single employee i dealt with, whether it's the receptionist, estimator, or installers. This..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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