|
|
|
|
|
2987 Prosperity Ave
Fairfax, VA
Phone: 703-573-8000
See how Pond Roofing scored based on 121 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
|
 |
Does firm get CHECKBOOK's top rating for quality?  |
 |
|
|
|
|
 |
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
Does firm get CHECKBOOK's top rating for price? |
|
|
|
|
|
|
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
121 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Pond Roofing "superior" for "doing work properly"? |
| What percent of customers rated Pond Roofing "superior" for "starting and completing work promptly"? |
| What percent of customers rated Pond Roofing "superior" for "letting you know cost early"? |
| What percent of customers rated Pond Roofing "superior" for "advice on service options and costs"? |
| What percent of customers rated Pond Roofing "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from ARLINGTON, VA wrote on 11/04/09
- Did everything they said they would on time without any hitches!.......
|
-
Subscriber from VIENNA, VA wrote on 09/20/09
- Pond gave me an estimate on a roof repair and made some recommendations. Before they..........
|
-
Subscriber from GREAT FALLS, VA wrote on 09/08/09
- Our roof is extremely complex and challenging to work on. The shingles required by our..........
|
-
Subscriber from FALLS CHURCH, VA wrote on 08/11/09
- Pond has always fixed what is necessary on my roof........
|
-
Subscriber from ARLINGTON, VA wrote on 08/08/09
- Have used them many years........
|
-
Subscriber from OAKTON, VA wrote on 07/30/09
- Did repair work wich caused a skylight which never leaked to leak.At return call wanted..........
|
-
Subscriber from ARLINGTON, VA wrote on 06/22/09
- Overall very happy with this company. However, did not have enough staff on first day..........
|
-
Subscriber from FALLS CHURCH, VA wrote on 06/16/09
- Excellent company. Did a wonderful job on replacing my roof. Came after I left for..........
|
-
Subscriber from ANNANDALE, VA wrote on 10/06/08
- I believe this business treated me the way a customer should be treated........
|
-
Subscriber from FAIRFAX, VA wrote on 09/02/08
- Of the four roofing firms we called for estimates, Pond was by far the most..........
|
- See more comments at Washington Consumers' CHECKBOOK.
|
|
|
|
|
