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Monday, November 23, 2009
Washington Consumers' CHECKBOOK > Roofers
St Joseph's Roofing
11160-C-1 S Lakes Dr
Reston, VA
Phone: 703-716-7663
See how St Joseph's Roofing scored based on 51 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about St Joseph's Roofing?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 51 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated St Joseph's Roofing "superior" for "doing work properly"?
What percent of customers rated St Joseph's Roofing "superior" for "starting and completing work promptly"?
What percent of customers rated St Joseph's Roofing "superior" for "letting you know cost early"?
What percent of customers rated St Joseph's Roofing "superior" for "advice on service options and costs"?
What percent of customers rated St Joseph's Roofing "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from HERNDON, VA wrote on 07/22/09
From the sales staff to the installers this company exceeded my expectations........
Subscriber from HERNDON, VA wrote on 06/24/09
As a homeowner with routine maintenance issues, I have never dealt with a company that..........
Subscriber from STERLING, VA wrote on 01/12/09
We are entirely satisfied with the work that was done and all our dealings with..........
Subscriber from ARLINGTON, VA wrote on 10/11/08
Firm did a great job. They gave a written bid in advance and that was..........
Subscriber from OAK HILL, VA wrote on 10/02/08
Excellent service........
Subscriber from HERNDON, VA wrote on 10/02/08
St Joseph's provided a competitive price and the work was excellent. I would recommend them..........
Subscriber from ARLINGTON, VA wrote on 09/11/08
Received several quotes and they were the best by far. Not super responsive, but do..........
Subscriber from OAK HILL, VA wrote on 09/01/08
After work was done, owner kept calling back saying that the estimator underbidded the job..........
Subscriber from RESTON, VA wrote on 03/02/08
Even though their price was the lowest of 5 bids, I chose them because they..........
Subscriber from OAK HILL, VA wrote on 02/26/08
St. Joseph's replaced the roof, gutters and downspouts on our house in December 2007. They..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.









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