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10503 Wickens Rd Vienna, VA Phone: 703-255-9599
See how Douglas Roofing scored based on 30 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
30 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Douglas Roofing "superior" for "doing work properly"? |
| What percent of customers rated Douglas Roofing "superior" for "starting and completing work promptly"? |
| What percent of customers rated Douglas Roofing "superior" for "letting you know cost early"? |
| What percent of customers rated Douglas Roofing "superior" for "advice on service options and costs"? |
| What percent of customers rated Douglas Roofing "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from VIENNA, VA wrote on 08/20/09
- Douglas replaced our cedar shake roofing with a high quality asphlt shingle. We obtained 4..........
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Subscriber from ALEXANDRIA, VA wrote on 08/10/09
- Mr. Douglas scheduled our estimate very quickly and was able to do the work in..........
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Subscriber from VIENNA, VA wrote on 07/15/09
- The clean-up crew left four nails in my driveway........
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Subscriber from ANNANDALE, VA wrote on 08/18/08
- Came back to apply new tar when I had to remount the satellite dish. Excellent..........
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Subscriber from VIENNA, VA wrote on 08/15/08
- they respond immediately to any problem and do their best to fix it........
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Subscriber from FAIRFAX, VA wrote on 07/07/08
- Very reasonable too. Lowest price of several bids we received........
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Subscriber from ANNANDALE, VA wrote on 03/26/08
- Larry was very easy to work with. I would definitely recommend them........
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Subscriber from ARLINGTON, VA wrote on 10/02/07
- Cut electrical line in roof, left 100 loose nails on roof, left seven bottles and..........
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Subscriber from ALEXANDRIA, VA wrote on 09/26/07
- Prices seem high, but service is superior........
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Subscriber from RESTON, VA wrote on 08/21/07
- We have birds coming into our roof; Douglas told us that the warranty does not..........
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- See more comments at Washington Consumers' CHECKBOOK.
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