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Washington Consumers' CHECKBOOK > Protecting the Life and Limb of Your Trees > Arborcare Tree Specialists
 
Washington Consumers' CHECKBOOK > Protecting the Life and Limb of Your Trees
Arborcare Tree Specialists
18001 Bowie Mill Rd
Rockville, MD
Phone: 301-570-6033

See how Arborcare Tree Specialists scored based on 180 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Arborcare Tree Specialists?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 180 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Arborcare Tree Specialists "superior" for "doing work properly"?
What percent of customers rated Arborcare Tree Specialists "superior" for "starting and completing work promptly"?
What percent of customers rated Arborcare Tree Specialists "superior" for "letting you know cost early"?
What percent of customers rated Arborcare Tree Specialists "superior" for "advice on service options and costs"?
What percent of customers rated Arborcare Tree Specialists "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ROCKVILLE, MD wrote on 08/14/08
Arborist came to see ailing large street tree and said its problem is too much..........
Subscriber from WASHINGTON, DC wrote on 08/12/08
The estimator, Kevin, is very knowledgable and easy to work with. He has taken care..........
Subscriber from N. BETHESDA, MD wrote on 09/26/07
Expensive, but good service........
Subscriber from SILVER SPRING, MD wrote on 09/12/07
Fantastic! When a tree came down on our house, I left a message at 3am,..........
Subscriber from SILVER SPRING, MD wrote on 07/22/07
Used ArborCare over one year ago. Their work as good but more expensive than Shifflett........
Subscriber from OLNEY, MD wrote on 10/18/06
very conservative in trimming trees, Hispanic workers reluctant to speak with owner about services-apparently speak..........
Subscriber from CHEVY CHASE, MD wrote on 10/12/06
They sprayed a tree for borers but had to come back to respray. They were..........
Subscriber from WASHINGTON, DC wrote on 10/01/06
Nice staff, but very slow to send out estimates, and sometimes poor customer service. After..........
Subscriber from SILVER SPRING, MD wrote on 09/19/06
Arbor Care performed pruning work that was unecessary and potentially damaging to the tree........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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