Maybe the watch that used to keep you on schedule was a special gift or a valuable family heirloom, or maybe you’re just attached to the same, inexpensive contraption you’ve had for years. Our ratings of area watch repair shops will help to get it back to keeping you on time.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

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Sample Subscriber Comments/Reviews About Watch Repair Shops

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Watch Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Watch Repair Shops.

• Subscriber from COLLEGE PARK, MD wrote Another Shop: Not the friendliest person, but his work is amazing... he can do anything with a..........
• Subscriber from ARLINGTON, VA wrote Another Shop: Just went for replacement battery. Felt the cost was high ($15-20)........
• Subscriber from LEESBURG, VA wrote Another Shop: A great place to have your watch battery replaced quickly and simple repairs done. They..........
• Subscriber from FAIRFAX, VA wrote Another Shop: Made suggestions that helped reduce the cost........
• Subscriber from SILVER SPRING, MD wrote Another Shop: John, the original owner,like Elvis, has left the premises. The new owners seem to know..........
• Subscriber from OAK HILL, VA wrote Another Shop: Repair very slow "due to subcontractor", but they adjusted price for slow service. I'd recommend..........
• Subscriber from BETHESDA, MD wrote Another Shop: fantastic operation - they have given me excellent free advice........
• Subscriber from CHEVY CHASE, MD wrote Another Shop: We have an inexpensive mantelpiece pendulum clock with a cheap digital movement. Town Jewelers searched..........
• Subscriber from BURKE, VA wrote Another Shop: Great place to get jewelry worked on and to buy jewelry........
• Subscriber from STERLING, VA wrote Another Shop: Had to take watches back after repair.......
• Subscriber from SILVER SPRING, MD wrote Another Shop: I asked the owner to order a watch band for me and paid in advance...........
• Subscriber from ROCKVILLE, MD wrote Another Shop: Excellent..........
• Subscriber from GAITHERSBURG, MD wrote Another Shop: Kensington has had my watch nearly a year now and has not found the part..........
• Subscriber from ALEXANDRIA, VA wrote Another Shop: They do repair right in front of you. Very economic costs for new watch bands..........
• Subscriber from WASHINGTON, DC wrote Another Shop: Paid way too much to change a simple watch battery. Other people at my office..........
• Subscriber from WASHINGTON, DC wrote Another Shop: They sold a clock I left for repair, a family clock. They do not ever..........
• Subscriber from FALLS CHURCH, VA wrote Another Shop: Scratched watch during battery replacement and evidently damaged the mechanism as well, since the watch..........
• Subscriber from FAIRFAX, VA wrote Another Shop: Did a wonderful job repairing our Grandfather clock mechanism........
• Subscriber from SILVER SPRING, MD wrote Another Shop: They fixed problems that other repair places had created and were pleasant. But it took..........
• Subscriber from VIENNA, VA wrote Another Shop: Efficient service and reasonably priced........
• Subscriber from CHEVY CHASE, MD wrote Another Shop: They are so busy that it takes weeks to repair a watch........
• Subscriber from BETHESDA, MD wrote Another Shop: Old-time one-man shop. A real craftsman........
• Subscriber from MC LEAN, VA wrote Another Shop: This shop is a Rolex specialist. The owner is superb on cleaning/servicing Rolex watches........
• Subscriber from FAIRFAX, VA wrote Another Shop: Ecellent work, reasonable prices........
• Subscriber from FAIRFAX, VA wrote Another Shop: One of the highest caliber horologists I've met. His CLA's (Cleaning, Lubrication and Adjustment) of..........
• Subscriber from OAKTON, VA wrote Another Shop: Excellent service and excellent value!.......
• Subscriber from FAIRFAX, VA wrote Another Shop: Outstanding!.......
• Subscriber from SILVER SPRING, MD wrote Another Shop: They're a little long on the blah-blah-blah, and a little short on getting the job..........
• Subscriber from WASHINGTON, DC wrote Another Shop: I'd taken an excellent watch for repair repeatedly to another shop becaue it kept stopping..........
• Subscriber from GAINESVILLE, VA wrote Another Shop: Extremely trustworthy.......
• Subscriber from ALEXANDRIA, VA wrote Another Shop: Friendly and outstanding service........
• Subscriber from BETHESDA, MD wrote Another Shop: Great work, introverted guy........
• Subscriber from CHEVY CHASE, MD wrote Another Shop: The gold standard.......
• Subscriber from OAKTON, VA wrote Another Shop: I go in to get new batteries installed in my watches but they are usually..........
• Subscriber from ARLINGTON, VA wrote Another Shop: They're the "go to" guys for watch and jewelery repair!.......
• Subscriber from SILVER SPRING, MD wrote Another Shop: Pleasant, reasonable cost, and has done small repairs for free for me........
• Subscriber from FALLS CHURCH, VA wrote Another Shop: Have used services for many years - excellent.......
• Subscriber from ALEXANDRIA, VA wrote Another Shop: Superior in all ways, provides quick walk-in service and repair. Very close to metro and..........
• Subscriber from FAIRFAX, VA wrote Another Shop: I have only used Fashion Time for watch battery replacements, but they perform them in..........
• Subscriber from SPRINGFIELD, VA wrote Another Shop: Very happy with their service........
• Subscriber from BETHESDA, MD wrote Another Shop: There are few family businesses out there like Moren. This is a small, off the..........
• Subscriber from ANNANDALE, VA wrote Another Shop: Always a good place for watch and jewelry repair........
• Subscriber from WASHINGTON, DC wrote Another Shop: I took in three mechanical watches. They told me that one was working fine and..........
• Subscriber from MILILANI, HI wrote Another Shop: Excellent quality, on time work. Prices may be slightly higher than the average........
• Subscriber from BETHESDA, MD wrote Another Shop: these people love what they do, and it shows. They did a wonderful job restoring..........
• Subscriber from ALEXANDRIA, VA wrote Another Shop: Outstanding! Best I have ever used........
• Subscriber from WASHINGTON, DC wrote Another Shop: I brought my grandfather's watch to these alleged experts for a cleaning after it stopped...........
• Subscriber from SPRINGFIELD, VA wrote Another Shop: No housecalls for Grandfather Clocks, except to pick up the clock-piece - after that you..........
• Subscriber from WASHINGTON, DC wrote Another Shop: Good for watch repairs and new batteries........
• Subscriber from ANNANDALE, VA wrote Another Shop: Fantastic service -- excellent, quality work. We've only been there one time based on ratings..........