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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Clear View on New Windows > American Screen & Glass
 
Washington Consumers' CHECKBOOK > Clear View on New Windows
American Screen & Glass
111 Carpenter Dr #I
Sterling, VA
Phone: 703-471-4500

See how American Screen & Glass scored based on 27 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about American Screen & Glass?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 27 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from BURKE, VA wrote on 09/20/08
I have had American Screen and Glass come out twice in the last month to..........
Subscriber from FALLS CHURCH, VA wrote on 08/26/08
They were just fixing the rollers on a very heavy sliding glass door, but they..........
Subscriber from SPRINGFIELD, VA wrote on 08/14/08
Very good work - prompt and relatively good price - a little higher than I..........
Subscriber from DERWOOD, MD wrote on 01/17/07
When other companies wouldn't even return my phone calls, American Screen & Glass was out..........
Subscriber from ARLINGTON, VA wrote on 10/05/06
I needed replacement of one small, double-paned, semi-circular window that was cracked. American Screen &..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2009.








 
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