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Tuesday, November 24, 2009
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Washington Consumers' CHECKBOOK > Clear View on New Windows > Hodges Company
 
Washington Consumers' CHECKBOOK > Clear View on New Windows
Hodges Company
120 W Jefferson St
Falls Church, VA
Phone: 703-532-0184

See how Hodges Company scored based on 181 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Hodges Company?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 181 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
Number of complaints on file at Better Business Bureau:
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Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FALLS CHURCH, VA wrote on 09/09/09
We replaced all of our windows and some doors. The work was done when they..........
Subscriber from ARLINGTON, VA wrote on 08/24/08
Replaced all windows in my house and did a great job. Also did numerous neighbors..........
Subscriber from SPRINGFIELD, VA wrote on 08/17/08
While I have had a couple of minor issues, I do not expect perfection. I..........
Subscriber from OAKTON, VA wrote on 07/29/08
Very nice job, start to finish. I would recommend to others........
Subscriber from VIENNA, VA wrote on 05/20/08
The bay window looks great and the sashes work fine. Can always call on them..........
Subscriber from ALEXANDRIA, VA wrote on 01/25/08
Very slow to respond to requests for estimates then poor follow up to requests for..........
Subscriber from POTOMAC FALLS, VA wrote on 09/26/07
Very good! Recommend highly! Very nice long term relationship........
Subscriber from WASHINGTON, DC wrote on 09/14/07
we were very pleased wiht the windows and the installation.......
Subscriber from ARLINGTON, VA wrote on 09/19/06
Outstanding in all respects........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2009.








 
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