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Albert Carpentry, Annandale, VA |
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Alco Products, Bethesda, MD |
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Allied the Window Center, Annandale, VA |
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American Energy Master, College Park, MD |
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American Home Center, Beltsville, MD |
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American Homeworks, Silver Spring, MD |
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American Screen & Glass, Sterling, VA |
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American Windows & Siding, Fairfax, VA |
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American Windows & Siding, Kensington, MD |
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Ameritech Construction, Falls Church, VA |
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Better Windows by Beth, Chantilly, VA |
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Blaine Window Repair Service, Silver Spring, MD |
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Builders Siding, Chantilly, VA |
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Capital Remodeling, Glen Burnie, MD |
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Century Siding, Chantilly, VA |
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Champion Siding & Windows, Rockville, MD |
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Creative Windows, Sterling, VA |
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D & M Roofing, Gaithersburg, MD |
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Daniel's Aluminum, Gaithersburg, MD |
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Dream Home Remodeling, Springfield, VA |
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Elk Remodeling, Fairfax, VA |
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Fairlington Window & Door Remodeling, Arlington, VA |
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Gaithersburg Glass, Gaithersburg, MD |
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Glass Block of America, Windsor Mill, MD |
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Hodges Company, Falls Church, VA |
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12100 Baltimore Ave #1
Beltsville, MD
Phone: 301-957-7000
See how KC Company Pella Windows & Doors scored based on 107 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
107 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 09/13/09
- Pella and this company are like a bad marriage that is hard to get out..........
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Subscriber from ARLINGTON, VA wrote on 08/10/09
- The staff are rude, midleading, and incompetent. My Pella windows are very nice, but I..........
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Subscriber from BELTSVILLE, MD wrote on 07/27/09
- Although same make and model windows installed were not of same quality and workmanship of..........
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Subscriber from ALEXANDRIA, VA wrote on 06/22/09
- Make an inherently messy and disruptive job as palatable as possible. Quality of product is..........
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Subscriber from BURKE, VA wrote on 10/18/08
- A great experience from start to finish, courteous and knowledgable sales staff, they doublechecked every..........
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Subscriber from GAITHERSBURG, MD wrote on 09/11/08
- Had to come back and reset two windows and completely retrim a third, recaulk all..........
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Subscriber from ARLINGTON, VA wrote on 08/28/08
- You have to watch them. They try to cut corners in the window installation. If..........
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Subscriber from WASHINGTON, DC wrote on 08/24/08
- I can't speak highly enough about KC Pella. They were the 7th window company I..........
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Subscriber from POTOMAC, MD wrote on 08/15/08
- We are completely satisfied with a complex total window replacement using Pella by KC. The..........
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Subscriber from FALLS CHURCH, VA wrote on 01/25/08
- One of the most horrible experiences, ever. Wore us down with their incompetence and never..........
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- See more comments at Washington Consumers' CHECKBOOK.
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