 |
 |
 |
 |

| · |
Albert Carpentry, Annandale, VA |
| · |
Alco Products, Bethesda, MD |
| · |
Allied the Window Center, Annandale, VA |
| · |
American Energy Master, College Park, MD |
| · |
American Home Center, Beltsville, MD |
| · |
American Homeworks, Silver Spring, MD |
| · |
American Screen & Glass, Sterling, VA |
| · |
American Windows & Siding, Fairfax, VA |
| · |
American Windows & Siding, Kensington, MD |
| · |
Ameritech Construction, Falls Church, VA |
| · |
Better Windows by Beth, Chantilly, VA |
| · |
Blaine Window Repair Service, Silver Spring, MD |
| · |
Builders Siding, Chantilly, VA |
| · |
Capital Remodeling, Glen Burnie, MD |
| · |
Century Siding, Chantilly, VA |
| · |
Champion Siding & Windows, Rockville, MD |
| · |
Creative Windows, Sterling, VA |
| · |
D & M Roofing, Gaithersburg, MD |
| · |
Daniel's Aluminum, Gaithersburg, MD |
| · |
Dream Home Remodeling, Springfield, VA |
| · |
Elk Remodeling, Fairfax, VA |
| · |
Fairlington Window & Door Remodeling, Arlington, VA |
| · |
Gaithersburg Glass, Gaithersburg, MD |
| · |
Glass Block of America, Windsor Mill, MD |
| · |
Hodges Company, Falls Church, VA |
|
many more...... |
|
 |
 |
|
 |
|
|
|
|
7613 Wisconsin Ave Bethesda, MD Phone: 301-654-9740
See how KC Company Pella Windows & Doors scored based on 66 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
|
 |
Does firm get CHECKBOOK's top rating for quality?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Does firm get CHECKBOOK's top rating for price?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
66 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from WASHINGTON, DC wrote on 07/13/09
- Installers didn't speak English. Were careless with plaster in old house. Poor carpentry work, covered..........
|
-
Subscriber from BETHESDA, MD wrote on 01/13/09
- High priced replacement windows/doors, but good product. Smooth installation. Beware that replacement windows may have..........
|
-
Subscriber from WASHINGTON, DC wrote on 10/21/07
- I had excellent service from Pella on my windows and love the quality of the..........
|
-
Subscriber from WASHINGTON, DC wrote on 08/28/07
- Job was delayed after they mistakenly ordered the wrong size window. But otherwise the quality..........
|
-
Subscriber from BETHESDA, MD wrote on 08/14/07
- We love Pella. They fall into the "you get what you pay for" category. On..........
|
-
Subscriber from WASHINGTON, DC wrote on 06/26/07
- Great installers -- finished the job early and did a beautiful clean up of the..........
|
- See more comments at Washington Consumers' CHECKBOOK.
|
|
|
|
|