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Washington Consumers' CHECKBOOK > Clear View on New Windows > Nova Installations
 
Washington Consumers' CHECKBOOK > Clear View on New Windows
Nova Installations
4230 Lafayette Center Dr #C
Chantilly, VA
Phone: 703-378-6596

See how Nova Installations scored based on 204 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Nova Installations?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 204 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FAIRFAX, VA wrote on 11/16/09
Our experience with Nova Installation involved the installation of Marvin fiberglass windows and a Provia..........
Subscriber from FALLS CHURCH, VA wrote on 11/13/09
Excellent job. We wanted to replace 3 old basement windows, some firms didn't want to..........
Subscriber from FALLS CHURCH, VA wrote on 11/02/09
Nova installed three exterior doors and seven windows. I live in an old brick house..........
Subscriber from STAFFORD, VA wrote on 10/12/09
The guys from NOVA were great and the price was fair and reasonable. They went..........
Subscriber from CENTREVILLE, VA wrote on 09/27/09
Did a wonderful job. Very pleasant to deal with and their prices are excellent. Had..........
Subscriber from FAIRFAX, VA wrote on 09/23/09
Donna gave us a quote on windows for our entire house. When we left her..........
Subscriber from MCLEAN, VA wrote on 09/18/09
This company provided superior service and hard to beat pricing. No hard sell tactics used,..........
Subscriber from ALEXANDRIA, VA wrote on 09/16/09
Excellent work and everything went very well. Highly recommended........
Subscriber from VIENNA, VA wrote on 09/10/09
Very, very, very happy with their people and their work........
Subscriber from ANNANDALE, VA wrote on 08/12/09
They did a great job at a very fair price........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2009.








 
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