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Washington Consumers' CHECKBOOK > Clear View on New Windows > Renewal by Andersen
 
Washington Consumers' CHECKBOOK > Clear View on New Windows
Renewal by Andersen
2814-A Merrilee Dr
Fairfax, VA
Phone: 703-641-5400

See how Renewal by Andersen scored based on 193 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Renewal by Andersen?
Firm Specific Info
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CHECKBOOK Ratings
Number of customer survey ratings: 193 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
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What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
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Complaint rate:
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Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from OAKTON, VA wrote on 10/18/09
This comment is only on the estimation process of Renewal by Andersen. Although the company..........
Subscriber from SPRINGFIELD, VA wrote on 10/10/09
Sales staff very professional. Kept us updated on status of order. Installed 9 windows and..........
Subscriber from FAIRFAX, VA wrote on 09/09/09
Replaced sliding glass door last Novemember and they were very upfront from the first visit..........
Subscriber from ASHBURN, VA wrote on 07/15/09
When I had a problem with the tilt window, they sent some one out free..........
Subscriber from LORTON, VA wrote on 07/07/09
These windows are pricey, but well worth it. We noticed the improvement immediately. The outdoor..........
Subscriber from MC LEAN, VA wrote on 06/29/09
This firm installed 20 windows. The work was fine. The Andersen Window is flawed in..........
Subscriber from ALEXANDRIA, VA wrote on 08/25/08
very satisfied with complicated job -- and responsiveness to questions and concerns........
Subscriber from FALLS CHURCH, VA wrote on 08/15/08
While pricey, the windows were well made and installed professionally. Sales staff could have been..........
Subscriber from WASHINGTON, DC wrote on 02/03/08
Scheduled a consultation; representative came to my home, took measurements, discussed options, and promised an..........
Subscriber from FAIRFAX, VA wrote on 07/17/07
The Anderson windows are not inexpensive, but are an excellent product........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2009.








 
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