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Washington Consumers' CHECKBOOK > Clear View on New Windows > Wheaton Door & Window
 
Washington Consumers' CHECKBOOK > Clear View on New Windows
Wheaton Door & Window
11258 Georgia Ave
Wheaton, MD
Phone: 301-949-8951

See how Wheaton Door & Window scored based on 294 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Wheaton Door & Window?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 294 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 10/16/09
In fairness, I cannot rate this company on the quality of their service. Almost three..........
Subscriber from OLNEY, MD wrote on 09/25/09
Company used subcontractors that were good for standard windows and doors but were really subpar..........
Subscriber from WASHINGTON, DC wrote on 09/18/09
Gave an extremely high estimate. Then Obnoxious and relentless marketing .... Sorry I ever called..........
Subscriber from BETHESDA, MD wrote on 08/20/09
had trouble with suppliers shipping wrong or defective pieces but they were wonderfully responsive and..........
Subscriber from WASHINGTON, DC wrote on 06/29/09
Set up appointments for estimate 3 times--kept us waiting all 3 times and never showed..........
Subscriber from WASHINGTON, DC wrote on 01/28/09
Despite a guarantee, never completed the work. Upped the cost mid-way. Horrible experience........
Subscriber from ARLINGTON, VA wrote on 08/28/08
In short, we feel violated by Wheaton. For windows ordered in April and installed June..........
Subscriber from SILVER SPRING, MD wrote on 08/26/08
Wheaton Door has recently changed hands. I was very pleased with their work in installing..........
Subscriber from GAITHERSBURG, MD wrote on 08/18/08
doors and windows installed efficiently. however, a wrong part was ordered and it took three..........
Subscriber from WASHINGTON, DC wrote on 08/05/08
I tried to get a qoute from them on storms for my house. I made..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2009.








 
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