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Sears received 29 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local appliance store.
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4530 40th St NW #A
Washington, DC
Phone: 202-244-4442
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
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29 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated Sears "superior" for "doing work properly"? |
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| What percent of customers rated Sears "superior" for "starting and completing work promptly"? |
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| What percent of customers rated Sears "superior" for "letting you know cost early"? |
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| What percent of customers rated Sears "superior" for "advice on service options and costs"? |
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| What percent of customers rated Sears "adequate" or "superior" for "overall performance/quality"? |
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Bray & Scarff, Columbia, MD
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Applianceland, Beltsville, MD
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Sears, Bowie, MD
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Sears, Bethesda, MD
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Home Depot, Aspen Hill, MD
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Bray & Scarff, Laurel, MD
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hhgregg,
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Sears, Alexandria, VA
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Sterling Appliance, Sterling, VA
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Best Buy, Leesburg, VA
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Best Buy,
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Appliance Connection, Woodbridge, VA
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Costco,
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M & M Appliance, Washington, DC
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Best Buy, Alexandria, VA
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Bray & Scarff, Fairfax, VA
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hhgregg, Fairfax, VA
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Sears, Waldorf, MD
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Best Buy, Springfield, VA
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Sterling Appliance, Leesburg, VA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Appliance Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Appliance Stores.
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Subscriber from WASHINGTON, DC wrote about a local appliance store:
After struggling with department store appliance departments, I tried Bray and Scarff. I had a..........
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Subscriber from BROOKEVILLE, MD wrote about a local appliance store:
Purchased a new dryer as well as other appliances, always a please dealing with Graeves.......
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Subscriber from BETHESDA, MD wrote about a local appliance store:
I bought a Kitchenaid dishwasher. I did not compare prices, but earlier CC reviews suggested..........
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Subscriber from FX STATION, VA wrote about a local appliance store:
Purchased gas range and microwave. Installer was quite helpful and informative........
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Subscriber from GAITHERSBURG, MD wrote about a local appliance store:
I had checked Consumer Reports and knew exactly what dishwasher (make and model) I wanted...........
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Subscriber from OCEANSIDE, CA wrote about a local appliance store:
We went shopping for a dishwasher and they didnt recommend the best value because it..........
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Subscriber from ROCKVILLE, MD wrote about a local appliance store:
We bought two different appliances. The first experience (a dish washer) was excellent. The second..........
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Subscriber from CHEVY CHASE, MD wrote about a local appliance store:
This store immediately replaced a new washing machine after it failed on our second second..........
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Subscriber from STERLING, VA wrote about a local appliance store:
In addition to being competitive on prices, their sales and service people are very knowledgeable...........
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Subscriber from HIGHLAND PARK, IL wrote about a local appliance store:
After a horrible experience elsewhere, they were great! Not pushy--just helpful. Great prices. Advised me..........
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Subscriber from CENTREVILLE, VA wrote about a local appliance store:
My "go to" appliance store in the region. Usually shop on line or at other..........
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Subscriber from ROCKVILLE, MD wrote about a local appliance store:
Over the years, my husband and I have bought our appliances at Apache. Recently, we..........
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Subscriber from VIENNA, VA wrote about a local appliance store:
They are extremely flexible about holding the appliance until the construction is ready for the..........
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Subscriber from VIENNA, VA wrote about a local appliance store:
Bought a refrigerator on-line. Looked in store first. Delivery was really fast (next day)........
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Subscriber from MC LEAN, VA wrote about a local appliance store:
Did an outstanding job installing electric range which required some cabinet modifications.......
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