Checkbook.org/patientcentral will tell you what patients have said about Dr. Melanie Smolen and hundreds of other doctors--
- How well the doctor communicates
- How easy it is to get appointments and needed care
- Helpfulness of the doctor's office staff
- Much more information
Consumers' CHECKBOOK/Center for the Study of Services (CHECKBOOK/CSS), an independent, non-profit consumer organization, surveyed patients of each doctor, including Dr. Melanie Smolen. The survey was conducted completely independently of the doctors, using survey questions and procedures endorsed by the National Quality Forum.
Unlike much of what you might see on the Internet, the doctor ratings on this website are based on enough completed surveys to be reliable-usually responses from more than 45 of each doctor's actual patients.
We hope this survey will help patients choose doctors, and that it will help patients talk with their doctor about ways in which they might like their doctor to interact with them differently. We hope the survey will encourage and guide doctors to improve their interactions with patients.