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CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 191,000 Seattle (Puget Sound) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto insurance company .

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"One of the best things about CHECKBOOK is how thorough its ratings are. At least 10 people must rate a company before it's included in a survey. Staff members go undercover to get actual pricing information."
"One of the best sources of information for consumers is Puget Sound Consumers' Checkbook magazine. It offers ratings and advice so consumers can get the area's best prices and services."
"Even businesses that don't fare well in the ratings have grudging respect for [CHECKBOOK]’s attention to detail."
CHECKBOOK has made a huge difference in helping me find competent service people as well as a doctor and a dentist.
A Consumers' CHECKBOOK Subscriber
I found [firm name] through CheckBook and all I can say is "Thank-You!"
A Consumers' CHECKBOOK Subscriber
Thanks to Consumer Checkbook's high ratings for [firm name] we've used them for one minor and one major job this year. Great service, reasonable prices, and very dependable company.
A Consumers' CHECKBOOK Subscriber
We have used [firm name] for years now after hearing about them in Checkbook.
A Consumers' CHECKBOOK Subscriber
This is a great service to the Puget Sound area!
A Consumers' CHECKBOOK Subscriber
I recently had my car in the shop for an oil change and they told me I needed about $600 worth of suspension work. I took the car to a Checkbook highly rated shop much closer to my home for a a second opinion and estimate. Their estimate was about 65% of the dealers and I was very pleased in all respects with their work, courtesy and professionalism.
A Consumers' CHECKBOOK Subscriber
It's a great referral/resource tool in the Seattle and Puget Sound area.
A Consumers' CHECKBOOK Subscriber
This magazine has saved me a lot of headaches and pointed me in the right direction on several topics. Worth every penny! Local, so it's better than Angie's List and less expensive too.
A Consumers' CHECKBOOK Subscriber
I am always reading, and appreciative of the evaluations you provide. I have shared some of your assessments with many of my coworkers... Thank you for your service.
A Consumers' CHECKBOOK Subscriber
I thoroughly enjoy having this service available to me.
A Consumers' CHECKBOOK Subscriber

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Name |
Number of ratings |
Checkbook's top rating for quality ( ) |
What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably raising premium as a result of claim(s)" |
What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably cutting coverage as a result of claim(s)" |
| 1. |
21st Century
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Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 2. |
Allstate
800-255-7828
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205 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 3. |
Amica Mutual
800-242-6422
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80 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 4. |
Encompass
Local agent
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19 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 5. |
Farmers
800-327-6377
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170 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 6. |
GEICO
800-861-8380
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116 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 7. |
GMAC
800-462-2123
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18 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 8. |
Grange
Local agent
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17 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 9. |
Illinois Farmers
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Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 10. |
Liberty Mutual
800-837-5254
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42 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 11. |
Metropolitan
800-638-2886
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30 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 12. |
Mutual of Enumclaw
Local agent
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52 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 13. |
Nationwide
877-663-6877
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53 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 14. |
PEMCO
800-467-3626
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493 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 15. |
Progressive
800-776-4737
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60 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 16. |
QBE/Unigard
Local agent
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19 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 17. |
Response
800-518-2984
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20 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 18. |
Safeco
800-332-3226
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209 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 19. |
State Farm
Local agent
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483 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 20. |
The Hartford
Local agent
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192 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 21. |
USAA
800-531-8722
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414 ratings |
Available exclusively to Puget Sound Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Insurance Companies Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Insurance Companies.
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Subscriber from FEDERAL WAY, WA wrote about a local auto insurance company:
Overall performance was excellent, especially compared to the second company involved........
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Subscriber from DES MOINES, WA wrote about a local auto insurance company:
I use AARP Harford........
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Subscriber from REDMOND, WA wrote about a local auto insurance company:
Adjuster WAY undercut me on the cost to repair my vehicle...thank God I had a..........
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Subscriber from SHORELINE, WA wrote about a local auto insurance company:
Excellent service and courteous claims dept........
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Subscriber from BELLEVUE, WA wrote about a local auto insurance company:
Vandals broke rear window and dented quarter panel. Safeco qiuck and complete with repair coverage........
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Subscriber from AUBURN, WA wrote about a local auto insurance company:
No hastle.......
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Subscriber from SEATTLE, WA wrote about a local auto insurance company:
The representatives at Pemco were kind and helpful. Because of safe driver points, my insurance..........
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Subscriber from SEATTLE, WA wrote about a local auto insurance company:
John Evans Agency is superior........
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Subscriber from PUYALLUP, WA wrote about a local auto insurance company:
I had to pay cash for my physical therapist and was usually quickly reimbursed after..........
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Subscriber from WOODINVILLE, WA wrote about a local auto insurance company:
They are always one phone call away and handle everything necessary to resolve my claim...........
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Subscriber from SEATTLE, WA wrote about a local auto insurance company:
My claim was settled quickly. With an old car the value was difficult to establish,..........
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Subscriber from REDMOND, WA wrote about a local auto insurance company:
I was the victim of a hit & run accident with a rental car in..........
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