Best Buy

888-237-8289
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Prices for Best Buy

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Consumer Ratings for Best Buy — 70 Ratings

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Percent of customers who rated service "superior" for: | = average for all appliance repair services
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Complaints for Best Buy

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Areas Served by Best Buy:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Best Buy

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Consumer from Centreville, VA
Oct 30, 2023
A wide variety of brands available
Consumer from Upper Marlboro, MD
Oct 22, 2023
Contacted Best Buy to repair a GE microwave. 3rd problem with a GE Profile Microwave bought at Best Buy. GE was called 1st two times---refused to honor the problems on 1st because 1 year warranty had closed. Offered discounted replacement. Since we have a built-in unit, not easy to go elsewhere and fit custom opening. Took replacement. Began making noise. Contacted Best Buy instead of GE. Best Buy technician was friendly, but trained at only the most basi problem level. When he could not fix it, he honestly reported to Best Buy and they did not bill us. Interestingly, when he left, about a week later, the problem resolved itself. Go figure. Maybe he really did fix it and was just too unseasoned to know he had!
Consumer from Frederick, MD
Oct 18, 2023
One major downside: they use off-brand parts that in my experience don’t hold up.

...and 22 more consumer comments for Best Buy