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Andrews Federal Credit Union

Checkbook's Top Rating (Checkbook's top rating)
Quality NO

General Info for Andrews Federal Credit Union

Approximate number of branches in metro area
7

Consumer Ratings for Andrews Federal Credit Union — 17 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
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Consumer Comments for Andrews Federal Credit Union

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Consumer from District Heights, MD
Aug 13, 2018
Always greet you with a smile. Web site, mobile app very user friendly, fast and reliable. Fees are competitive with other area institutions.
Consumer from SPRINGFIELD, VA
Sep 13, 2017
I recently invested in a CD from Andrews. Initially I was told that the CD proceeds would automatically be reinvested when the certificate matured. It took a bit of effort to have this changed and have the proceeds sent to me at maturity. The credit union had a feedback site which allowed you to submit feedback via email and stated that they would respond by your chosen communication preference. I chose email, submitted by comments and was called immediately by the branch manager. So much for following their own policy.
Consumer from FORT WASHINGTON, MD
Sep 15, 2013
A member since 1972 and it gets worse by the years.