Capital One

Checkbook's Top Rating (Checkbook's top rating)
Quality NO

General Info for Capital One

Approximate number of branches in metro area
123

Consumer Ratings for Capital One — 968 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
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Consumer Comments for Capital One

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Consumer from Fairfax Station, VA
Aug 16, 2018
Good Rates....
Consumer from Silver Spring, MD
Jul 26, 2018
I close my account at Capital One because of the lack of customer service. It takes too long to get things done and I feel like the bank thinks it is doing me a favor vs. a focus on customer service.
Consumer from Fairfax, VA
Jul 25, 2018
They have recently closed two branches that were very near my house, so now I must travel a distance to do my banking.

...and 254 more consumer comments for Capital One