Fairfax County Federal Credit Union

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Quality

General Info for Fairfax County Federal Credit Union

Approximate number of branches in metro area
6

Consumer Ratings for Fairfax County Federal Credit Union — 15 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
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Consumer Comments for Fairfax County Federal Credit Union

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Consumer from Springfield, VA
Jul 30, 2018
Even though the Lee Hwy. location is convenient to my office, I avoid using this credit union for anything but drive-through check cashing and instead use a superior credit union located a few miles away. Not sure if FCFCU's environment fosters staff attitudes of indifference and 'smarminess' to its customers or if staff hones those interpersonal skills on their own. Could not get a call returned, either.
Consumer from CENTREVILLE, VA
Apr 04, 2017
Sometimes have to wait 10-15" in line but fees are good, and telephone service is also good.
Consumer from FAIRFAX, VA
Aug 06, 2014
Over the years, the service has gone down. I've started using another CU for most of my financial affairs, and just have a savings account here.

...and 2 more consumer comments for Fairfax County Federal Credit Union