Navy Federal Credit Union

Checkbook's Top Rating (Checkbook's top rating)
Quality

General Info for Navy Federal Credit Union

Approximate number of branches in metro area
31

Consumer Ratings for Navy Federal Credit Union — 492 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
Register here and see full info on Navy Federal Credit Union, FREE.
Overall service what is this?
?
?%    
Pleasantness of staff what is this?
?
?%    
Knowledge of staff what is this?
?
?%    
Speed of service what is this?
?
?%    
Reasonableness of fee policies what is this?
?
?%    
Convenience of hours what is this?
?
?%    
Clarity of written communications what is this?
?
?%    

Consumer Comments for Navy Federal Credit Union

Register here and see full info on Navy Federal Credit Union, FREE.
Consumer from Springfield, VA
Oct 28, 2018
everyone in our family have been NFCU members for 30+ years and much prefer them over commercial banks like BOA. also, G-d forbid you should ever need to avail yourself of this particular service, they DO have an excellent Survivor Support Team at their HQ in Vienna (Va.) they were absolutely wonderful in consolidating all of our late mother's NFCU POD assets into our accounts, and relieving us of (yet another) major burden while grieving. they made sure that we got every single cent of earned-interest due on each of her accounts and gave us a full accounting of it in writing. when one has a death in the family, one appreciates the trust and concern. and NFCU came through with flying colors. they also have great rates on cards, loans and CDs (share CDs as they are called in CU Land.)
Consumer from Dunn Loring, VA
Oct 24, 2018
been there for almost 30 years.
They do it all very well.
Consumer from Ashburn, VA
Oct 07, 2018
Always friendly, and competent service. Highly recommend!

...and 173 more consumer comments for Navy Federal Credit Union

Page 0 of 9